PRIVACY POLICY

Last Updated: September 3, 2026

At DesignLYN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or use our website.

1. INFORMATION WE COLLECT

Depending on how you use our website, we may collect:

  • Name and contact information
  • Email address
  • Billing and shipping information
  • Order and transaction details
  • Account information
  • Customer support communications
  • Designs, images, artwork, text, or files you upload or create through our website
  • Device, browser, IP address, and website usage information

Payment information may be processed directly by third-party payment providers. We generally do not store complete payment card details on our servers.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Process payments and refunds
  • Deliver products
  • Provide and improve our website and services
  • Enable online design and customization features
  • Communicate with you about your orders, account, or services
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Comply with legal and regulatory requirements

We do not sell your personal information.

3. CUSTOMER DESIGNS & UPLOADED CONTENT

When you upload or create designs, images, artwork, text, or other content through DesignLYN, we may process and store that content as necessary to provide our services and fulfill your order.

You remain responsible for ensuring that you have the necessary rights and permissions to use any content you upload.

We do not use customer-uploaded content for unrelated commercial purposes without appropriate authorization.

4. COOKIES & TECHNOLOGIES

DesignLYN may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Provide relevant marketing or advertising where applicable

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. INFORMATION SHARING

We may share necessary information with trusted service providers that help us operate our business, such as:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and security providers
  • Customer support services

These providers may access information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or to protect our rights, users, or business.

6. DATA SECURITY

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

8. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information provided below.

9. CHILDREN’S PRIVACY

Our website is not intended for children under the age required by applicable law to provide consent to online services.

We do not knowingly collect personal information from children without appropriate consent.

10. THIRD-PARTY SERVICES

Our website may contain links to or integrate with third-party services. Their privacy practices are governed by their own privacy policies.

DesignLYN is not responsible for the privacy practices of third-party websites or services that we do not control.

11. INTERNATIONAL USERS

DesignLYN may operate and use service providers in different countries. As a result, your information may be processed or stored outside your country of residence.

Where required by applicable law, we take appropriate steps to protect personal information when it is transferred internationally.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

13. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact DesignLYN through the contact information provided on our website.

DesignLYN

Designed to be yours.